Frequently Asked Questions
Welcome to MapYourDreams, where we bring the beauty and wonder of the world into your home with our exquisite travel posters and art prints. We understand that you may have questions about our products, customization options, shipping policies, and more. To help you navigate your shopping experience, we have compiled a list of frequently asked questions. Whether you’re curious about our production process or need assistance with an order, our FAQs are designed to provide you with all the information you need. Explore the answers below and feel free to reach out to our customer service team if you need further assistance.
MapYourDreams specializes in high-quality travel posters, art prints, and custom prints featuring scenic landscapes and iconic destinations from around the world.
All our posters and prints are created using 220gsm acid-free Epson professional matt archive paper and ultra-chrome archival inks. This ensures the longevity and vibrant quality of the artwork.
Yes, MapYourDreams offers customization options for many of our prints. You can choose different sizes, frames, and even request personalized text to make your print unique.
We aim to process and ship orders within 3-5 business days. Delivery times may vary depending on your location, but typically, domestic orders arrive within 7-10 business days, while international orders can take up to 2-3 weeks.
Yes, MapYourDreams ships to many countries around the world, and we are pleased to offer free shipping on all international orders. Delivery times will vary based on the destination, but typically international orders can take up to 2-4 weeks to arrive.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging. Please contact our customer service for return instructions.
Yes, MapYourDreams offers gift wrapping and personalized messages upon request. You can select these options at checkout to make your gift even more special.
You can reach our customer service team by email at infoinfo@mapyourdreams.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.
MapYourDreams frequently offers discounts and promotions. You can subscribe to our newsletter or follow us on social media to stay updated on the latest deals and offers.